MAKING AN ORDER PROCEDURES

1st
Email us your orders or request at mailto:biggyboogifts@gmail.com/, however, do not assume all email orders are confirmed until we reply you a confirmation email or you can also call +6012-3629877 for orders and inquiries between 9am to 8pm weekdays only. After the hours, please email us.

2nd
Choose the size, design (ready made or design your own self)If you were to design your own self, please send your selected designs or pictures which u preferred to our email for us to process. (This is for custom-made products)

3rd
State the Quantity(s) and Date of pick up

4th
Remember to leave your name & phone number & email address

5th
All orders will be confirmed by email, and only when payment has been received, we will process your order. We will state the date and time for pickup of your gifts in our confirmation email. Please remember your date and time of pickup as we won’t be calling everyone to remind them. Thank you.

6th
Payment should be made before pick up date, either by cash at the ordering /pick up point or by bank transfer at any Maybank ATM points or online banking via maybank2u.com, whichever is convenient for u. Do email us for bank account details.

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Ordering hours & Enquiries:Please email your orders 3 days in advance.Eg: if u want to pick up on Friday, email us on Wednesday.
(This is depending on the quantity(s) ordered and location)We appreciate it if you order 5 days in advance(subject to availability)
Pick-up time:
Monday-Friday : from 10am till 8pm only
Sat : from 10am till 8pm.

Visit our showroom at 177, Jalan Sarjana, Taman Connaught
56000 Cheras, Kuala Lumpur.

Refund Policy:

No refund of goods when buyers change their mind, no exceptions.
Goods sold are not returnable.

We will update u with the samples. Catch up the new updates ..